Frequently Asked Questions
Everything you need to know about our premium British menswear and services.
What is the quality of Phix garments?
Every piece is designed in the UK using premium fabrics, including luxury velvets, high-grade leathers, and bespoke prints, ensuring a high-quality finish and long-lasting durability.
How long does shipping take?
We offer worldwide shipping. UK orders typically arrive within 1-3 working days, while international delivery generally takes 5-10 working days depending on the destination.
What is your return policy?
We offer a 14-day return period from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
How do I find the right size?
Each product page features a detailed size guide. Our garments are often tailored for a slim, rock-and-roll aesthetic, so we recommend sizing up if you prefer a more relaxed fit.
Do I have to pay international customs duties?
Orders shipped outside of the UK may be subject to import duties and taxes. These charges are the responsibility of the customer and are determined by local customs authorities.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.